.cv-help{--help-ink:#0b2343;--help-teal:#008d9d;--help-pale:#eafbfd;color:var(--help-ink);background:#fff}.cv-help [hidden]{display:none!important}.cv-help-hero{background:linear-gradient(90deg,#f2fbff 0%,#f2fbff 63%,#f2fbffdd 66%,transparent 77%),url('help-reference.png') center top/100% 418% no-repeat;min-height:305px;display:flex;align-items:center}.cv-help-hero .cv-container{padding-top:35px;padding-bottom:35px}.cv-help-eyebrow{font-size:11px!important;letter-spacing:2px;font-weight:700;color:var(--help-teal)}.cv-help h1{font:800 clamp(28px,3.2vw,47px)/1.1 Manrope,Arial,sans-serif;letter-spacing:-1px;margin:0 0 14px}.cv-help-hero p{font-size:17px;line-height:1.5;max-width:740px;margin:0 0 20px}.cv-help-promises{display:flex;gap:30px;max-width:750px}.cv-help-promises>span{display:flex;align-items:center;gap:12px;font-size:12px;line-height:1.4}.cv-help-promises .cv-icon{width:35px;height:35px;color:var(--help-teal);flex-shrink:0}.cv-help-content{padding-top:25px;padding-bottom:48px}.cv-help-progress{display:flex;list-style:none;gap:12px;margin:0 0 35px;padding:0;border-bottom:1px solid #e6ebf1;padding-bottom:20px}.cv-help-progress li{flex:1;display:flex;align-items:center;gap:9px;font-size:13px;color:#65778c}.cv-help-progress li>span{display:grid;place-items:center;border-radius:50%;background:#f0f4f8;width:29px;height:29px;flex-shrink:0}.cv-help-progress [aria-current=step]{color:var(--help-teal);font-weight:700}.cv-help-progress [aria-current=step]>span,.cv-help-progress [data-complete]>span{background:var(--help-teal);color:#fff}.cv-help h2{font:800 clamp(24px,2.4vw,33px)/1.2 Manrope,Arial,sans-serif;letter-spacing:-.6px;margin:0 0 9px}.cv-help h2>span{color:var(--help-teal)}.cv-help h3{font:800 21px/1.25 Manrope,Arial,sans-serif;margin:0 0 10px}.cv-help-intro{font-size:16px;color:#496281;margin:0 0 23px;line-height:1.5}.cv-help-search{max-width:780px;display:flex;align-items:center;gap:15px;padding:6px 6px 6px 18px;border:1px solid #cfe0ee;border-radius:12px;box-shadow:0 4px 16px #0b234305}.cv-help-search>.cv-icon{width:24px;height:24px;flex-shrink:0}.cv-help-search input{border:0;min-width:0;flex:1;outline:0;padding:12px 0;font:inherit}.cv-help-search:focus-within{outline:2px solid var(--help-teal)}.cv-help-search button,.cv-help-primary{background:linear-gradient(110deg,#ff7a00,#ff5600);border:0;border-radius:9px;color:#fff;padding:13px 25px;min-height:44px;font-size:15px;font-weight:700}.cv-help-search-status{font-size:13px}.cv-help-category-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:15px;margin-top:20px}.cv-help-category{border:1px solid #dce9f2;border-radius:14px;background:#fff;min-height:225px;display:flex;flex-direction:column;align-items:center;justify-content:space-between;text-align:center;padding:22px 13px 18px;color:var(--help-ink);transition:transform .15s,border-color .15s,box-shadow .15s}.cv-help-category:hover{transform:translateY(-3px);border-color:var(--help-teal);box-shadow:0 8px 25px #0b23430c}.cv-help-category strong{font:800 17px/1.3 Manrope,Arial,sans-serif;max-width:200px}.cv-help-category-icon{width:77px;height:77px;border-radius:50%;background:#ddfafd;display:grid;place-items:center;color:var(--help-teal);flex-shrink:0}.cv-help-category-icon .cv-icon{width:43px;height:43px}.cv-help-category:nth-child(even) .cv-help-category-icon{color:#ff6100;background:#fff0e6}.cv-help-card-arrow{display:grid;place-items:center;border-radius:50%;width:32px;height:32px;background:#dcf7fa;color:var(--help-teal);font-size:22px}.cv-help-note{border-radius:12px;background:linear-gradient(110deg,#eafbfd,#f3fcfd);padding:22px 26px;margin-top:24px;display:flex;gap:24px;align-items:center;font-size:14px}.cv-help-note .cv-icon{width:43px;height:43px;color:var(--help-teal);flex-shrink:0}.cv-help-note p{margin:0;line-height:1.6}.cv-help-note p+p{padding-left:30px;border-left:1px solid #a2d6de;margin-left:auto}.cv-help-layout{display:grid;grid-template-columns:minmax(0,2.3fr) minmax(240px,1fr);gap:23px;align-items:start}.cv-help-panel{padding:25px;border:1px solid #dce9f2;border-radius:14px;background:#fff;box-shadow:0 2px 12px #0b234304}.cv-help-fields{display:grid;grid-template-columns:1fr 1fr;gap:19px 24px}.cv-help-fields label{display:flex;flex-direction:column;gap:8px;font-size:13px;font-weight:600}.cv-help-fields label>span{display:contents;color:#ff6200}.cv-help-fields input,.cv-help-fields textarea{width:100%;min-width:0;border:1px solid #cbdbea;border-radius:7px;padding:11px 13px;font:400 14px/1.4 Inter,Arial,sans-serif;color:var(--help-ink);background:#fff}.cv-help-fields textarea{resize:vertical;min-height:140px}.cv-help input:focus-visible,.cv-help textarea:focus-visible,.cv-help button:focus-visible,.cv-help a:focus-visible{outline:3px solid #008d9d;outline-offset:3px}.cv-help-fields small{color:#71869b;font-size:11px;font-weight:400}.cv-help-full{grid-column:1/-1}.cv-help-selected{font-size:13px;margin:0 0 25px;line-height:1.7;padding-bottom:15px;border-bottom:1px solid #e6ebf1}.cv-help-selected button,.cv-help-review button,.cv-help-text-button{color:var(--help-teal);text-decoration:underline;background:none;font-size:12px;padding:5px 8px}.cv-help-actions{display:flex;justify-content:space-between;gap:15px;margin-top:25px}.cv-help-back{background:white;border:1px solid #c9dbe8;border-radius:8px;color:var(--help-ink);padding:12px 18px;display:inline-flex;align-items:center;justify-content:center;font-size:14px}.cv-help-actions .cv-help-primary{min-width:180px}.cv-help button:disabled{cursor:wait;opacity:.65}.cv-help-sidebar{display:grid;gap:16px}.cv-help-sidebar>div{padding:24px;background:linear-gradient(130deg,#eafbfd,#f5fbff);border-radius:13px}.cv-help-sidebar .cv-icon{color:var(--help-teal);width:38px;height:38px;margin-bottom:12px}.cv-help-sidebar h3{font-size:18px}.cv-help-sidebar p,.cv-help-sidebar li{font-size:13px;line-height:1.6;color:#3f5773}.cv-help-sidebar ul{padding-left:19px}.cv-help-sidebar a{font-size:13px;color:var(--help-teal);font-weight:700}.cv-help-issue-header{display:flex;align-items:center;gap:20px;margin-bottom:25px}.cv-help-issue-header>div{flex:1}.cv-help-issue-header p{font-size:14px;color:#496281;margin:0;line-height:1.5}.cv-help-options{display:grid;grid-template-columns:1fr 1fr;gap:12px}.cv-help-options button{display:flex;align-items:center;justify-content:space-between;text-align:left;border:1px solid #dce9f2;border-radius:9px;padding:15px 18px;color:var(--help-ink);background:white;font-size:14px;min-height:50px;gap:15px}.cv-help-options button:after{content:'›';color:var(--help-teal);font-size:24px;line-height:1}.cv-help-options button[aria-pressed=true]{border-color:#ff7a00;background:#fff0e5;color:#a34000}.cv-help-tip{padding:15px;background:#effbfc;line-height:1.5;font-size:13px}.cv-help-review{background:#f5fafc;border-radius:10px;padding:18px;margin-bottom:23px}.cv-help-review h3{font-size:16px}.cv-help-review dl{display:grid;grid-template-columns:95px minmax(0,1fr);gap:6px 12px;font-size:12px;line-height:1.5;margin:10px 0}.cv-help-review dt{font-weight:600;color:#506a84}.cv-help-review dd{margin:0;overflow-wrap:anywhere}.cv-help-review>div{display:flex;gap:12px;flex-wrap:wrap}.cv-help-upload{border:1px dashed #98bfd7;border-radius:10px;padding:21px;background:#f5fcfd;margin:22px 0}.cv-help-upload.is-dragging{background:#d5f5f8;border-color:var(--help-teal)}.cv-help-upload>div{position:relative;padding-left:58px}.cv-help-upload .cv-icon{position:absolute;left:0;top:0;width:39px;height:39px;color:var(--help-teal)}.cv-help-upload strong{font-size:13px;display:block}.cv-help-upload small{font-weight:400}.cv-help-upload p{font-size:12px;line-height:1.6;color:#496281}.cv-help-file-label{position:relative;display:inline-flex;padding:9px 14px;border:1px solid #008d9d;border-radius:7px;font-size:12px;color:#007f90;background:white;cursor:pointer}.cv-help-file-label input{position:absolute;inset:0;opacity:0;width:100%;cursor:pointer}.cv-help-file-label:focus-within{outline:3px solid #008d9d;outline-offset:3px}.cv-help-upload ul{list-style:none;padding:0;margin:12px 0 0}.cv-help-upload li{display:flex;align-items:center;gap:10px;justify-content:space-between;font-size:12px;padding:7px 0}.cv-help-upload li span{overflow-wrap:anywhere}.cv-help-upload li button{font-size:11px;background:#fff;color:#a13b21;border:1px solid #e5cbbf;padding:5px 9px;border-radius:5px}.cv-help-consent{display:flex;gap:10px;align-items:flex-start;font-size:12px;line-height:1.6}.cv-help-consent input{accent-color:var(--help-teal);width:18px;height:18px;flex-shrink:0;margin-top:2px}.cv-help-consent a{color:var(--help-teal);text-decoration:underline}#cv-help-count{text-align:right}.cv-help-error{padding:16px;border:1px solid #dcada7;border-radius:8px;background:#fff1ee;color:#942b23;margin:0 0 20px;line-height:1.5}.cv-help-success{padding:40px 25px;border:1px solid #b7e5d0;background:linear-gradient(120deg,#effcf4,#fff);border-radius:16px;text-align:center}.cv-help-success-icon{width:76px;height:76px;display:grid;place-items:center;background:#009466;color:white;border-radius:50%;margin:0 auto 23px}.cv-help-success-icon .cv-icon{width:42px;height:42px}.cv-help-success h2{font-size:30px}.cv-help-success p{max-width:760px;margin:12px auto;line-height:1.7;font-size:15px}.cv-help-success #cv-help-reference{font-size:20px;overflow-wrap:anywhere}.cv-help-success>.cv-help-primary,.cv-help-success>.cv-help-back{margin:8px}.cv-help-next{padding:25px 0}.cv-help-next ol{display:grid;grid-template-columns:repeat(3,1fr);list-style-position:inside;gap:25px;padding:0;margin:22px 0;font-size:14px}.cv-help-next li span{display:block;font-size:12px;line-height:1.6;margin-top:8px;color:#496281}.cv-footer h2>a{color:inherit}
@media(max-width:1000px){.cv-help-hero{background-size:auto,auto 418%;background-position:center,right top}.cv-help-hero p{max-width:60%}.cv-help-promises{gap:15px;max-width:70%}.cv-help-promises>span{font-size:10px}.cv-help-category-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.cv-help-category{min-height:210px}.cv-help-layout{grid-template-columns:minmax(0,1.8fr) minmax(210px,1fr)}.cv-help-fields{gap:17px}.cv-help-panel{padding:21px}}
@media(max-width:760px){.cv-help-hero{min-height:0;background:linear-gradient(100deg,#f2fbff,#e6f7fb)}.cv-help-hero .cv-container{padding:25px 0}.cv-help h1{font-size:30px;max-width:340px}.cv-help-hero p{max-width:none;font-size:14px}.cv-help-eyebrow{font-size:9px!important}.cv-help-promises{max-width:none;gap:12px}.cv-help-promises>span{font-size:9px;gap:6px}.cv-help-promises .cv-icon{width:25px;height:25px}.cv-help-progress{gap:5px;margin-bottom:25px}.cv-help-progress li{font-size:9px;flex-direction:column;gap:7px;text-align:center}.cv-help-progress li>span{width:26px;height:26px;font-size:11px}.cv-help h2{font-size:25px}.cv-help-intro{font-size:14px}.cv-help-search{padding:5px 5px 5px 10px;gap:8px}.cv-help-search input{font-size:12px}.cv-help-search button{font-size:11px;padding:9px 11px;white-space:nowrap}.cv-help-search>.cv-icon{width:20px;height:20px}.cv-help-category-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.cv-help-category{min-height:204px;padding:17px 10px 14px}.cv-help-category strong{font-size:14px}.cv-help-category-icon{width:62px;height:62px}.cv-help-category-icon .cv-icon{width:35px;height:35px}.cv-help-note{padding:18px;gap:12px;flex-wrap:wrap;font-size:12px}.cv-help-note p+p{border:0;padding:0;margin:0}.cv-help-layout{grid-template-columns:1fr;gap:20px}.cv-help-panel{padding:18px}.cv-help-fields{grid-template-columns:1fr}.cv-help-fields input,.cv-help-fields textarea{font-size:16px}.cv-help-sidebar{grid-template-columns:1fr}.cv-help-sidebar>div{padding:20px}.cv-help-actions{gap:10px}.cv-help-actions .cv-help-primary{min-width:0;flex:1;font-size:13px;padding:12px 14px}.cv-help-issue-header{gap:12px;flex-wrap:wrap}.cv-help-issue-header h3{font-size:19px}.cv-help-issue-header .cv-help-text-button{width:100%;text-align:left}.cv-help-options{grid-template-columns:1fr;gap:10px}.cv-help-options button{padding:13px;font-size:14px}.cv-help-upload{padding:16px}.cv-help-upload>div{padding-left:0}.cv-help-upload .cv-icon{position:static;margin-bottom:10px}.cv-help-review dl{grid-template-columns:65px minmax(0,1fr);font-size:11px}.cv-help-success{padding:28px 18px}.cv-help-success h2{font-size:25px}.cv-help-next ol{grid-template-columns:1fr;gap:20px}.cv-help-success #cv-help-reference{font-size:17px}}
@media(prefers-reduced-motion:reduce){.cv-help-category{transition:none}}

#cv-help-tailored:not(:empty){padding-bottom:24px;margin-bottom:24px;border-bottom:1px solid #dce9f2}

/* Help Centre reference landing page; the existing guided request form is retained. */
.cv-help .cv-help-hero{position:relative;isolation:isolate;overflow:hidden;background:#06273d;color:#fff;min-height:230px}
.cv-help .cv-help-hero-art{position:absolute;z-index:-2;inset:0 0 0 auto;width:50%;height:100%}
.cv-help .cv-help-hero:after{content:'';position:absolute;inset:0;z-index:-1;background:linear-gradient(90deg,#06273d 0%,#06273d 43%,#06273d80 58%,transparent 76%)}
.cv-help .cv-help-hero>.cv-container{position:relative;padding:14px 24px 22px}
.cv-help-breadcrumbs{display:flex;align-items:center;gap:9px;font-size:11px;margin-bottom:10px}
.cv-help .cv-help-hero h1{font:800 48px/1.1 Manrope,Inter,Arial,sans-serif;letter-spacing:-1.5px;margin:0 0 6px;color:#fff;max-width:60%}
.cv-help .cv-help-hero h1 em{font-style:normal;color:#ff7300}
.cv-help .cv-help-hero p{font-size:18px;line-height:1.4;max-width:58%;color:#fff;margin:0 0 17px}
.cv-help .cv-help-hero .cv-help-search{width:58%;max-width:760px;min-height:46px;border:1px solid #dce9ef;border-radius:8px;background:#fff;padding:3px 3px 3px 15px;gap:12px;color:#082452}
.cv-help .cv-help-search input{font-size:12px;line-height:1.4;padding:9px 0;background:#fff;color:#082452}
.cv-help .cv-help-search button{border-radius:5px;min-height:40px;padding:9px 26px;font-size:13px;white-space:nowrap}
.cv-help .cv-help-content{padding-top:17px;padding-bottom:18px}
.cv-help[data-help-step="0"] .cv-help-progress{display:none}
.cv-help:not([data-help-step="0"]) [data-help-landing]{display:none}
.cv-help-categories-heading{display:flex;align-items:center;justify-content:space-between;gap:20px}
.cv-help-categories-heading h2,.cv-help-popular h2,.cv-help-more h2{font-size:25px;line-height:1.2;letter-spacing:-.8px;margin:0 0 3px}
.cv-help-categories-heading .cv-help-intro{font-size:13px;line-height:1.4;margin:0}
.cv-help-categories-heading>p{font-size:11px;color:#58749e;margin:0;text-align:right}
.cv-help-categories-heading>p a{color:#0080bf}
#cv-help-search-status:empty{display:none}
#cv-help-search-status{font-size:13px;color:#395880;margin:10px 0 0}
.cv-help .cv-help-category-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-top:12px}
.cv-help .cv-help-category{--card-accent:#0067ff;position:relative;min-height:112px;display:flex;flex-direction:row;justify-content:flex-start;align-items:flex-start;gap:12px;text-align:left;border:0;border-radius:8px;padding:15px 22px 14px 14px;background:linear-gradient(120deg,#f2f9ff,#ebf9fd);color:#082452;box-shadow:none}
.cv-help .cv-help-category-icon{background:none!important;color:var(--card-accent)!important;width:35px;height:38px;border-radius:0}
.cv-help .cv-help-category-icon .cv-icon{width:34px;height:34px}
.cv-help .cv-help-category strong{font:700 13px/1.3 Inter,Arial,sans-serif;display:block;max-width:none;margin:1px 0 7px}
.cv-help-card-copy{display:block;min-width:0}
.cv-help-card-copy small{display:block;color:#426694;font-size:12px;line-height:1.4;font-weight:400}
.cv-help .cv-help-card-arrow{position:absolute;right:10px;top:18px;border-radius:0;width:auto;height:auto;background:none;color:#06357c;font-size:21px;line-height:1}
.cv-help .cv-help-category[data-category=order],.cv-help .cv-help-category[data-category=complaint]{--card-accent:#ff6900;background:linear-gradient(115deg,#fff8f1,#fdf5ee)}
.cv-help .cv-help-category[data-category=delivery],.cv-help .cv-help-category[data-category=payment],.cv-help .cv-help-category[data-category=general]{--card-accent:#00a2b5;background:linear-gradient(115deg,#effdfd,#eafbf9)}
.cv-help .cv-help-category[data-category=items],.cv-help .cv-help-category[data-category=promo]{--card-accent:#f90021;background:linear-gradient(115deg,#fff6f7,#fdf0f2)}
.cv-help .cv-help-category[data-category=returns]{--card-accent:#a248fa;background:linear-gradient(115deg,#faf7ff,#f2f2fc)}
.cv-help .cv-help-category:hover{transform:translateY(-2px);box-shadow:0 3px 14px #08245212}
.cv-help-popular{margin-top:20px}
.cv-help-popular>p{font-size:13px;color:#58749e;margin:0 0 9px}
.cv-help-popular>div{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.cv-help-popular a{display:flex;gap:13px;align-items:center;min-height:58px;padding:12px 16px;background:linear-gradient(110deg,#edf7ff,#f3fafe);border-radius:8px;color:#082452}
.cv-help-popular .cv-icon{width:29px;height:30px;color:#007cff;flex-shrink:0}
.cv-help-popular strong{font-size:12px;line-height:1.3}.cv-help-popular a>span{margin-left:auto;font-size:23px}
.cv-help-more{display:flex;align-items:center;gap:19px;padding:15px 22px;margin-top:14px;background:linear-gradient(115deg,#eff8ff,#edf7fc);border-radius:8px}
.cv-help-more>.cv-icon{width:47px;height:48px;flex-shrink:0}
.cv-help-more>div{margin-right:auto}
.cv-help-more p{font-size:13px;line-height:1.4;color:#426694;margin:0}
.cv-help-more :is(.cv-help-primary,.cv-help-back){display:flex;justify-content:center;align-items:center;gap:13px;min-width:220px;min-height:44px;border-radius:6px;font-size:13px;font-weight:600}
.cv-help-more a>.cv-icon{width:21px;height:21px}
.cv-help-more .cv-help-back{border-color:#224d9a}
@media(max-width:1100px) and (min-width:761px){.cv-help .cv-help-category-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.cv-help .cv-help-category{min-height:115px}.cv-help-more :is(.cv-help-primary,.cv-help-back){min-width:160px}.cv-help-popular a{padding:12px 9px;gap:8px}.cv-help-popular strong{font-size:11px}.cv-help .cv-help-hero h1{font-size:42px}}
@media(max-width:760px){
 .cv-help .cv-help-hero{min-height:0}.cv-help .cv-help-hero-art{width:100%;opacity:.3}.cv-help .cv-help-hero:after{background:linear-gradient(90deg,#06273df5,#06273d99)}
 .cv-help .cv-help-hero>.cv-container{padding:14px 0 20px}.cv-help .cv-help-hero h1{font-size:35px;max-width:none}.cv-help .cv-help-hero p{max-width:none;font-size:14px;margin-bottom:13px}.cv-help .cv-help-hero .cv-help-search{width:100%;padding-left:9px;gap:7px}.cv-help .cv-help-search input{font-size:16px;min-width:0}.cv-help .cv-help-search button{font-size:11px;padding:9px 11px}.cv-help .cv-help-search>.cv-icon{width:18px;height:18px}
 .cv-help-categories-heading{display:block}.cv-help-categories-heading>p{display:none}.cv-help-categories-heading h2,.cv-help-popular h2,.cv-help-more h2{font-size:23px}
 .cv-help .cv-help-category-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.cv-help .cv-help-category{display:block;padding:13px 14px 14px;min-height:170px}.cv-help .cv-help-category-icon{margin-bottom:7px}.cv-help .cv-help-category strong{font-size:12px;margin:0 0 6px}.cv-help-card-copy small{font-size:11px}.cv-help .cv-help-card-arrow{top:16px}
 .cv-help-popular>div{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.cv-help-popular a{padding:10px;gap:9px;min-height:60px}.cv-help-popular strong{font-size:11px}.cv-help-popular .cv-icon{width:25px;height:25px}
 .cv-help-more{display:grid;grid-template-columns:40px 1fr;gap:12px;padding:15px}.cv-help-more>.cv-icon{width:35px;height:38px}.cv-help-more>div{margin:0}.cv-help-more p{font-size:12px}.cv-help-more :is(.cv-help-primary,.cv-help-back){grid-column:1/-1;min-width:0;width:100%}
}